Privacy Policy

Last updated: October 2026

1. What we collect

Account details (name, contact, professional registration), health records you or your doctor create, and usage data needed to run the service.

2. Where data lives

All health data is stored in India on infrastructure operated by Odento Infolabs Pvt Ltd. Data is encrypted in transit and at rest.

3. Who can see your records

Only providers you consult, pharmacies you share a prescription with, and labs you are referred to. Every access is logged in an immutable audit trail you can review.

4. Patient control

Prescription share links are generated by patients, expire automatically, and can be revoked at any time. ABHA consent artefacts govern ABDM health-record exchange.

5. What we never do

We do not sell health data, show advertising inside clinical records, or expose prescription content to unauthenticated endpoints.

6. Retention & deletion

Health records are retained per applicable medical-records law. You may request account deletion subject to mandatory retention periods.

7. Contact

Privacy questions: privacy@rxbharat.app · Odento Infolabs Pvt Ltd, India.

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